Introduction
Geoid Information Technologies (Pvt) Ltd ("Geoid", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website geoidit.com or use our fleet management and telematics services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect information in the following categories:
Personal Identification Information
Name, email address, phone number, job title, and company name provided when you contact us, request a demo, or subscribe to our communications.
Fleet & Telematics Data
Vehicle GPS coordinates, speed, fuel levels, engine diagnostics, driver behavior metrics, route history, and sensor data collected through our telematics devices installed in your fleet.
Usage & Technical Data
IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and device identifiers collected automatically when you use our platform.
Communications Data
Records of correspondence when you contact our support team, including emails, chat logs, and support tickets.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our fleet management and telematics platform
- Process demo requests, inquiries, and customer onboarding
- Send transactional communications such as service alerts, reports, and notifications
- Improve and personalize our services based on usage patterns
- Conduct analytics to understand how our platform is used
- Comply with legal obligations and enforce our terms
- Detect, prevent, and address technical issues or security threats
- Send marketing communications where you have given consent
Data Sharing & Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
Service Providers
Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics, email delivery) under strict confidentiality agreements.
Legal Requirements
When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Geoid, our clients, or the public.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction with prior notice.
With Your Consent
In any other circumstances where you have explicitly consented to the sharing of your information.
Data Security
We implement industry-standard security measures to protect your data, including:
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to continuous improvement.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Fleet telematics data is retained for a minimum of 12 months for operational and compliance purposes. Account data is retained for the duration of your contract plus a 3-year post-termination period. You may request deletion of your data at any time (subject to legal obligations).
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Request that we limit how we process your data.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at privacy@geoidit.com.
Third-Party Services
Our website and platform may contain links to third-party websites or integrate with third-party services (e.g., mapping providers, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: